SOLUTIONS / CUSTOMER SUCCESS
Engage your customers
You work hard to gain new customers – make sure they’re taken care of. Our comprehensive swag platform can help.
USE CASE / CUSTOMER SUCCESS
Engage your customers
You work hard to gain new customers, make sure they’re taken care of. Our swag platform can help.
Welcome Kit
Welcome your people with a great kit, without all the work. Let’s plan a kit with amazing items, then you relax and let us handle all the logistics of building and distributing. No more chaotic swag closet.
Thank You Gift
Without your top clients, where would you be? Send thanks with thoughtful and custom kits, delivered right to the door of your biggest fans. Make a lasting impact without lifting a finger.
Certification Milestones
Give a little more incentive to the clients who take the time to master your product. Send automatic gifts each time a user reaches a new level of certification on your platform or service.
CASE STORY
Turn users into advocates
Each year, DigitalOcean sends 50,000 t-shirts across the world without ever touching a package. Hacktoberfest rewards their loyal fans who make contributions to open source coding. After reaching certain milestones, customers are eligible for a free swag bag, complete with stickers and a t-shirt in their size. From Bangalore to Belgium and back, DigitalOcean leaned on our redemption platform to manage and ship all orders.
Customer engagement tools
for your team
With more events going virtual, create a connection and sense of belonging by sending physical merch that commemorates the event and thanks them for attending.
New Client Onboarding
Just landed a great deal? Let your new clients choose from swag that gets them even more excited about your product.
Channel Partners
Give your channel partners and distributors access to swag. Offer discounted pricing or gift certificates to keep your partners accurately representing your brand.
Customer Success Portal
Your best customers are also the best people to advocate for your product – provide free or discounted swag so they can spread the good word.
REDEMPTION PAGE
Reward your loyal customers
We’ve created a clean, customizable ordering page allowing your customers to view and choose what they want. It’s simple: we work together to create compelling merch, then we generate a list of redemption codes you can share. Your customers pick what they want, and we ship it out the next day. Relax and let us handle the heavy lifting.“
Manage it all from the Kotis swag platform
Enterprise Level Control
User accounts, budgets, locations, approvals… it’s all there to adjust as you see fit.
Vertically Integrated
We design, produce, warehouse and fulfill the product. True vertical integration, you won’t find anywhere else.
Ease of use
Our platform is built with you (and your user) in mind. It’s flexible, scalable and designed specifically for swag.
A managed service
Unlike the self-serve options out there, we’re here to help you along the way, and if you need customer support we can do that too.
Ready to engage your customers?